Customers wishing to cancel the ReflexologyUK Ltd workshop booking must be made in writing by e-mail: firstname.lastname@example.org to advise us within 14 days of receiving the booking confirmation (not the date of the workshop commencement) and 1 day prior to workshop commencement if the interval to the course start date is less than 14 days.
Thereafter, workshops fees are refundable up to 14 days prior to the workshop date provided the notice of cancellation is given in writing and then an administration fee will be deducted (see the course information sheet for the fee, normally £20). Alternatively you may send a substitute delegate providing they meet the workshop prerequisite qualification criteria.
We reserve the right to cancel the workshop date. In this case we will notify you 7 days prior to the workshop date, and advise you of an alternative date/venue or provide you with a full refund.
In the event of a workshop cancellation with under 7 days notice, a new workshop date, or refund will be organised for you. However, in this instance ReflexologyUK Ltd are not liable for travel expenses, child care, potential loss of income or any potential associated costs.
We will endeavour to make you aware of the prerequisite qualification prior to booking the workshop. However, it is the responsibility of the student to make sure that they have the relevant qualification when booking on the workshop when they are accepted for enrolment.